W96 Terms & Conditions – What You Need to Know Before You Play

By using the w96.bet website and its services, you confirm that you have read, understood, and agreed to these terms and conditions in full. w96 reserves the right to update these terms at any time, and continued use of the site after any changes will be taken as your acceptance of the revised terms.

These terms and conditions constitute a legal agreement between w96 and its users. If you do not agree with any part of these terms, please refrain from using w96.

To open an account on w96, users must meet the following requirements:

• You must be at least 18 years old to register. Account creation by minors is strictly prohibited.
• Each person may register only one account. If multiple accounts are detected under the same individual, all accounts will be closed and the associated balances may be forfeited.
• All information provided during registration must be accurate and truthful. Accounts created with false information may be terminated at any time.
• Your account password and login credentials must be kept strictly confidential. If someone else uses your account, the account holder is responsible for any consequences.

For KYC (Know Your Customer) verification, w96 may request proof of identity, proof of address, or any other relevant documents at any time. Withdrawals may be put on hold until KYC is completed.

W96 accepts deposits via Mobile Pay, Nagad, Rocket, and Upay. Deposits are usually instant, though occasional delays may occur due to issues on the payment provider's end.

Important Terms Regarding Deposits:

• It is recommended that the mobile number used for deposits matches the registered number on your w96 account.
• Deposits using third-party numbers or cards are strictly prohibited. If suspicious activity is detected, w96 may reverse the deposit and investigate the account.
• W96 does not charge any fees on deposits. However, your payment provider's own charges may apply.
• Minimum and maximum deposit limits are displayed on the payment page.

To withdraw funds from w96, you must first complete KYC verification. Once verified, withdrawals are typically processed within 2 to 24 hours.

• Withdrawal requests will only be approved to the registered mobile banking number on the account.
• To withdraw from your bonus balance, you must first meet the required wagering conditions.
• If fraud is suspected, w96 may place a hold on withdrawals and request additional verification.
• W96 sets a weekly limit on the number of withdrawals; details are available on the payments page.

Please note that attempting to withdraw immediately after a deposit — without placing any bets or playing any games — may be flagged by w96 as suspicious activity.

W96 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated at the time of claiming.

• Welcome Bonus: Available on your first deposit. Cannot be withdrawn without meeting the wagering requirement.
• Reload Bonus: Offered to regular members on a weekly or monthly basis.
• Cashback: A portion of losses on selected games or during specific periods is returned to you.
• Free Bet / Free Spins: Wagering requirements may apply to winnings.

If bonus abuse is detected — such as claiming bonuses through multiple accounts or exploiting the system — all related bonuses and winnings will be forfeited and the account may be terminated.

All betting on w96 is governed by specific rules. Once a bet is accepted, w96's decision is final, regardless of the circumstances.

• Once a bet is confirmed, it cannot be changed or cancelled unless w96 offers that option.
• If a bet is accepted at an incorrect price due to a technical error, w96 reserves the right to void that bet.
• If a match is cancelled or postponed, bet outcomes will be settled in accordance with w96's rules.
• In live betting, if network delays cause discrepancies in results, the data recorded by w96 will be considered the valid record.
• Winnings from bets linked to suspected match-fixing or manipulation will not be paid out.

The following activities are strictly prohibited on w96. If detected, the account will be immediately terminated and any associated balance will be forfeited:

• Creating or operating multiple accounts.
• Bonus abuse — claiming bonuses under multiple identities.
• Placing bets using automated bots or software.
• Using another person's identity or payment details.
• Attempting to hack or gain unauthorized access to w96's systems.
• Using the platform for money laundering or any form of illegal financial activity.

W96 is committed to Responsible Gaming. We want our users to play for entertainment, not out of compulsion.

The following Responsible Gaming tools are available on the w96 platform:

• Deposit Limits — set daily, weekly, and monthly limits.
• Self-Exclusion — close your account for a set period of time.
• Reality Check – periodic reminders at set intervals.
• Cooling-Off Period — take a temporary break from your account.

If you feel that you or someone you know may be struggling with a gaming addiction, please seek help promptly and reach out to w96. Visit our Responsible Gaming page for more information.

W96 takes the privacy of its users' personal information very seriously. Your data is used solely to improve w96's services and to meet legal requirements.

• Your personal information is never sold to advertisers or third parties.
• Payment information is secured with SSL encryption.
• Information may be disclosed in response to valid requests from legal authorities.

For more details, please read our Privacy Policy page.

W96 may update these terms and conditions at any time. For significant changes, users will be notified via their registered email or SMS. Continued use of the site after any update constitutes acceptance of the revised terms.

For any questions or concerns regarding the Terms & Conditions, reach out to w96 via live chat or email. Our support team is always on hand to help.